Frequently Asked Questions
Everything you need to know about styling your home with Seasonal.
What is the typical shipping time for furniture orders?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via our white-glove service typically arrive within 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, Seasonal ships to the contiguous United States and Canada. We are working on expanding our logistics to support international decor enthusiasts soon.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal environmental footprint.
How can I track my order status?
Once your order departs our warehouse, you will receive an email with a tracking number. You can also monitor your delivery status directly through the 'Order History' section of your account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.